Tickets
FAQs
Tickets
We recommend that you download your ticket at home before you go to the venue in order to speed up access and avoid queues at the venue.
Tickets purchased through Resident Advisor: tickets sold through RA are digital and can be downloaded from ‘My tickets’. Simply select your order and re-enter your password, and you will be given the option to download your ticket will be given the option to download your ticket. You can also access your ticket through the RA Guide app for iOS.
Event tickets are activated 24 hours before the start of the event; you will not be able to download them before that time you will not be able to download them. This helps to avoid the circulation of fake tickets, overpriced tickets, or excessive prices, or possible scams.
Yes, it is possible to show it both ways. However, we recommend that you avoid printing it on paper to help the environment. You can download your ticket as a PDF or on the Resident Advisor app, it is important to have it ready to show before you arrive at the it is important to have it ready to show before you get to the end of the queue, this will make it easier for the access staff.
Yes, at the entrance to the venue you must be able to prove, if requested by security personnel, that you are of legal age that you are of legal age, so the DNI or NIE is the easiest way to do this to do so. You already know that the Brunch is for people over 18 years old, so we recommend that you always carry your original official identification document (a driving licence or passport will also be accepted), as you may be asked for it at the entrance.
Entry to the festival is strictly for those aged 18 and over.
We recommend that you buy your ticket in advance. Tickets will only be sold at the tickets will only be sold at the box office on days when advance tickets are not sold out.
Currently, Enterticket does not offer an official ticket resale system between private individuals within its platform.
In some cases, it may be possible to modify the ticket details (such as the name), provided that the event organizer allows it. We recommend checking the specific event terms and conditions or contacting Enterticket’s customer service directly to confirm whether this option is available.
We are not responsible for tickets purchased through unofficial channels or third-party platforms.
We do not support third-party resale platforms, including TicketSwap.
All tickets will require the original purchaser to be present at the entrance with their valid ID. Any ticket purchased from an unauthorized third party will not grant access to the event. We strongly oppose the resale market of duplicated or unofficial tickets.
Not valid for Brunch Electronik Festival nor OFFSónar 2025.
We always recommend that you buy tickets exclusively through the official platform, Resident Advisor. In case a person decides to re-sell the ticket in one way or on another ticket in one way or on another platform, the name change must be made by writing to by writing to ticketsupport@ra.co (not “.com”). You may be asked for the ID of the ticket holder in the of the person holding the ticket may be requested at the access.
Yes they are, the ID of the ticket holder can be requested at the entrance.
Yes, this is the only way that RA enables the ticket resale option.
No. However, you have the opportunity to purchase a VIP Experience ticket.
This ticket includes access to the VIP areas (depending on each of the stages you will have one access or another), with exclusive bars and toilets.